Feltham and Heston MP, Seema Malhotra, has called on the Government to do more to tackle poor Broadband speeds following complaints from residents in Cranford and Feltham of speeds lower than 2 megabits per second.  

After asking a question in Parliament last month, Ms Malhotra met with the Minister for Digital, Culture, Media and Sport [Margot James] who has pledged to work with the MP and local residents until the issues are resolved. 

Official data shows that almost 1,000 properties in Feltham and Heston have broadband speeds below the nationally recommended minimum of 10 megabits per second. The highest number of affected properties are in Cranford, Heston West and Feltham West.  

Residents have complained of poor broadband affecting their daily lifestyles, leaving people unable to contact friends/family, work from home and for students unable to access the internet for help with completing homework. 

Seema Malhotra MP said “Good broadband speed is something we take for granted, and to have 1,000 families not having services they deserve and pay for is simply not good enough. Every household needs to have  a minimum decent broadband speed, but with Government plans for a Universal Service Obligation to achieve this not coming into effect until 2020 at the earliest, it’s simply too long to wait. I am pleased that the Minister has committed to working with me and residents affected to see an end to not-spots in our community. I would urge any other residents experiencing low broadband speeds to get in touch. ”